Privacy Policy

1. Information We Collect

When you use the Ordo website or place a pre-order, we collect:

• Name and email address — when you join the waitlist.
• Payment information — processed by Stripe. We never store your card details directly.
• Usage data — anonymous page views and performance metrics via Vercel Analytics.

2. How We Use Your Information

• To manage your waitlist position and communicate about product availability.
• To process and fulfill your pre-order.
• To send transactional emails (waitlist confirmation, order confirmation).
• To improve our website and services.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

We use the following services to operate:

• Stripe — payment processing. Subject to Stripe's Privacy Policy.
• Supabase — database hosting. Data stored in their managed PostgreSQL infrastructure.
• Resend — transactional email delivery.
• Vercel — website hosting and anonymous analytics.

4. Data Security

We implement appropriate technical measures to protect your information. All data is transmitted over HTTPS. Payment data is handled entirely by Stripe and never touches our servers. Database access is restricted via row-level security policies.

5. Data Retention

We retain your waitlist and order information for as long as necessary to fulfill our obligations. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for communications at any time.

To exercise any of these rights, email us at support@heyordo.com.

7. Cookies

We use essential cookies required for the website to function. Vercel Analytics collects anonymous, aggregated data without using cookies or tracking individual users.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site constitutes acceptance of the revised policy.

9. Contact

Questions about this policy? Contact us at support@heyordo.com.